Start Sequence: Define here the keyboard-actions which are necessary in order to reach the phone number input field of the target application.
Hint: If the target application is already running, the current input focus can lie on an arbitrary application element. Test your sequence in such a way. If there are problems you should attempt with the first keyboard actions to get a stable initial position from which you can navigate to the phone number input field.
Transfer Sequence: With this sequence a phone number or the content of a record field is transferred. Hint: If the phone number transfer failed it may be caused by:
- The target field has not input focus.
- The phone number was transfered before the target field got the input focus. Problem handling: Add a "wait 100 ms" action at the end of the Start-Sequence. Use the multiplier to get longer wait times.
- A virus scanner like Zone-Alarm blocks the transfer. Ih this case you have to enable the xtelsio CTI Client in your anti-virus program.
The "copy number/data in clipboard" option may be used when the data are required in a parallel RDP session. In the RDP session, you can then manually paste data from clipboard into any application.
End Sequence: Define here the keyboard actions which are still to be carried out after the transfer of the phone number.