Content
Generally
The CTI Client provides optionally one or more internal web browser. Thus URLs, that are associated with a record or an interworking action, can be opened within the CTI Client. This enables better control of the position and displaying a web page.
The internal browser is based on the technology of Internet Explorer. The Internet Explorer should be always up to date and in "Control Panel > Internet Options" you should select the settings for secure surfing.
Create new browser window
Upon delivery, no browser window is preconfigured. A new browser window can be created via [Options > Web browser]. The browser window can be displayed in popup mode or embedded in a tab window.

URL-Routing
With the help of URL routing rules, you can control which browser has to open a URL, depending on the source from which the URL is called. For example: all URLs that are called by interworking action, can be opened on the 1st internal browser, while direct URL calls are assigned to the second browser or the default system browser.
Keyboard Navigation / Hotkeys
Keyboard navigation is similar to that of the "Firefox browser". The most important hotkeys at a glance:
Functions: |
Hotkeys: |
Next Tab |
Ctrl+PageDown |
Previous Tab |
Ctrl+PageUp |
Select Tab 1..8 directly |
Ctrl+1..8 |
New Tab |
Ctrl+T |
Close Tab |
Ctrl+F4, Ctrl+W |
View favorites menu |
Ctrl+B |
View History menu |
Ctrl+H |
Switch input focus between web page and address line |
F6 |
Set input focus to Web Page |
Ctrl+Down |
Set input focus to address line |
Ctrl+L,Ctrl+Up |
Configuration
The web browser configuration you can be opend via main menu [Options > Web Browser] or via the context menu of the browser window "Browser Configuration ..." .
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