xtelsio CTI Client - Help
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Versions

The xtelsio CTI Client is offered in three versions which distinguish with regard to the function scope:

  • Light (free)
  • Standard
  • Professional

Hint: The Standard and Professional-version are basing on the same installation (xtelsio_setup.zip). During the evaluation time of 30 days you can test the full function scope of the Professional-version. If you acquire a license key later for the Standard-version, only the functions of the Standard-version will be activated.

Supported Functions

Supported Functions Version
  Light Standard Professional
Telephony      
- TAPI (Dial, Drop)
- TAPI (Answer, Consultation, Transfer, Toggle, Conference, Hold)  
- TAPI (Call Forwarding, Do-Not-Disturb)  
- Redial  
- CAPI Driver  
- Voice Recording (if you phone by ISDN card and Headset)    
- Multiline  
- ActiveX Control    
- Outlook Add-In    
- Search in PhoneDialog     3.x
- Dial from out of other applications by Hotkey
(The lite version is limited to 20 Actions per day.)
- OCR Dial by middle Mause Key  
- Dial from out of other applications by TAPI-Connector  
- Dial by URL  
- TAPI Connector (TAPI Driver)  
- Support for "Kuando™ Busylight"     3.x
integrated telephony drivers for      
- Asterisk PBX systems  
- IP desk phones of snom, Aastra/Mitel, Yealink, Tiptel 31xx, Gigaset DX 800A, DX 600A  
- Zoiper  
- Skype    
- SIP-SoftPhone    
- xtelsio CTI Server  
LCR (DE only)    
- LCR Update 1x
Data Connectors      
- Text Files (*.csv, *.txt)
- Load Text Files from Web Server (HTTP)    
- Load Text Files from File Server  
- Outlook  
- ODBC (Databases with ODBC Driver)    
- Lotus Notes (via ODBC Driver)    
- ACT!-Contacts (readonly)    
- combit address manager Contacts (only read access)    
- cobra Adress PLUS Contacts (only read access)    
- LDAP Data Sources (only read access)    
- Limit of Records (Maximum Entries) 200
- Maximum Number of Telephone Books 1
- Data Import
- Data Import via Clipboard  
Data Form      
- Individual Adaptation of the Data Forms  
Journal      
- Maximum Entries per Day 10
- Log Calls in Outlook Journal    
- Search Filter    
Appointments      
- Maximum Number of active Appointments 10
EMail (Send via default e-mail client)
Speed Dial
- Monitor Bar  
- Maximum Number of State LEDs 3 16 256
- Speed Dial panel based on CTI Server group     3.x
Presence Management by CTI Server     3.x
Call Notes
- Document Hyperlinks in Call Notes  
- Linked Notes (e.g. Outlook Memo Field)  
Interworking      
- transfer caller-ID to other applications via URL, command line parameters, Keyboard Control Sequence  
- Word Document Templates  
Create Setup  
Search in Telephone Book      
- Name, First Name
- Company, Phone Number, Group, ID, Search Filter, Full Text, MultiField  
Global search window     3.x
Integrated browser window     3.x